Password and Account Management
Passwords
NOTE: To do any of these you must start by logging into your SCC student webmail as this controls access to all your accounts.
Change your password?
- In your email, select your profile in the top corner.
NOTE: If you sign in on a phone, it is easiest to open a browser window and go to office.com to access your initials/photo in the top corner. - Then View account > Password > Change Password.
Passwords have to be at minimum 14 characters with at least one number, one uppercase letter, one lowercase letter and a special character. They cannot contain your first or last name or be one of your past five passwords. - IMPORTANT: If you have saved your password in your browser, be certain you overwrite it or before using the new password!
- Note: It can take up to 15 minutes to process after you change your password.
Password Recovery Set Up
- This Microsoft delivered feature allows you to recover or change your password. It is different than Multi-Factor Authentication (MFA).
- Directions for setting up Password Recovery the first time.
Need to Update your Password Recovery Methods?
- In your account select View account from your profile in the top corner.
NOTE: If you sign in on a phone, it is easiest to open a browser window and go to office.com to access your initials/photo in the top corner. - Click Security info > Update info.
- This will show you your current settings so you can make any needed changes.
Forgotten your password or cannot access your account?
Click the following link to reset your password .
Multi-Factor Authentication (MFA)
NOTE: To do any of these you must start by logging into your SCC student webmail as this controls access to all your accounts.
MFA Set Up
- Multi-Factor Authentication, also known as 2-Step Authentication, is a Microsoft delivered feature which allows users to better protect their account by requiring additional steps when signing in. It is different than Password Recovery.
- Directions for setting up MFA the first time.
Need to Update your MFA?
- In your account select View account from your profile in the top corner.
NOTE: If you sign in on a phone, it is easiest to open a browser window and go to office.com to access your initials/photo in the top corner. - Click Security info > Update info.
- This will show you your current settings so you can make any needed changes.
- IMPORTANT: if you no longer have access to the old number you will need to use the to remove that number before adding a new one.
- If you are using the MFA app and need to make updates, please call (910) 695-3827.